Our deepest and most fundamental goal is to improve the level of care available to all pets. Lack of access to veterinary care during after-hours and weekends is a problem shared by both clinics and pet owners.
Feedback that we often receive from veterinarians include:
- “My patient spent thousands unnecessarily at the ER and is now upset at me/unwilling to spend more on follow up treatment/in financial difficulty because of this. If only they would have waited until we were open…”
- “Most of our clients that call during after-hours/weekends don’t have emergencies and our practice could certainly benefit if we had a way to screen the calls and book appointments during our regular business hours.”
- “As a pet owner and veterinarian myself I can relate to how aggravating it can be to go to the ER. Although I personally can’t be available all the time, it would be great for my patients if we could offer around-the-clock service to assess whether a visit to the ER is warranted.”