Many pet owners prefer to call their veterinarian and are used to the interface. Accordingly, we’ve set up a phone service that integrates seamlessly with our video-on-demand features. Just tell us what time you’d like to route your clients’ questions to us and we will take care of the rest!
Often issues can be better addressed by being able to see the pet. Our video-on-demand features allow your clients to interface with your doctors during business hours or ours during after-hours.
Choose your custom domain name, your logo, your graphics and update which people should have administrative access. Add in your doctors and accept video consultations during the day or at night.
If patient questions aren’t emergencies, we can help notify you of new appointment requests and make sure the patient always stays in-house.
See the results of the consultation, the doctor your patient spoke with and the follow up recommendations.
Understand how many clients are reaching out to you and when so you can better optimize your business. >> change to: “Understand how many clients are reaching out to you during afterhours, what their issues are and how much business is generated during these times. Use these insights to understand your customer behavior during after-hours ad better tailor your marketing and outreach efforts.”
Afterhour and weekend phone support
24/7 Video-on Demand
Set up a button within your existing website within minutes that will allow your patients to reach you remotely anytime, anywhere. Then just customize your preferences, manage page roles and let your clients know your clinic now offers care around the clock!
Missed calls = missed opportunities. Our team of on-boarding specialists will guide you through every step of properly setting up your phones so that we can seamlessly manage your afterhour office calls and schedule patient appointments as needed!
Strengthen your patient relationships by providing around-the-clock access to veterinary care. Review missed call summaries on your after-hours dashboard and approve appointment requests at your convenience.
Being a low cost spay, neuter and wellness clinic our clients come to us because they have limited resources and still want to provide for their pets. We did not provide any overnight services for our clients. Unfortunately we have had some clients take their pets to overnight emergency clinics and spend a lot of money they could not afford for problems that we could have taken care of the next morning for much less. VetX services allow us to provide invaluable overnight services to our clients. Not only does this service keep our clients happy it also gives us a marketing edge over our competition.
Jeff Courville DVM
Owner - Piedmont Communities Spay Neuter and Wellness Clinic
We have three levels of control in VetX to ensure that our veterinarians are providing the highest quality of care:
Our deepest and most fundamental goal is to improve the level of care available to all pets. Lack of access to veterinary care during after-hours and weekends is a problem shared by both clinics and pet owners.
Feedback that we often receive from veterinarians include: